Shipping & returns

Delivery

Shipping

Standard delivery is included with greeting cards. Other delivery charges, where applicable, are shown before you place your order.

• Standard delivery usually takes 7–14 business days.
• Express courier may be available at an additional cost and usually takes 3–5 business days.
• Delivery times are estimates and can change because of customs, public holidays, busy periods or postal delays.
• Tracking details are provided after dispatch when the selected delivery method supports tracking.

Please enter a complete and accurate delivery address. Changes after an order is submitted may not be possible.

Order support

Returns & order issues

Because cards are personalised and made for your order, a change-of-mind cancellation or return may not be available once production has started.

If your order arrives damaged, has a printing problem, is materially different from what you approved, or does not arrive, please contact us promptly with your order number and details. We will review the issue and explain the available next steps.

Your rights under applicable consumer law still apply. See our Terms & Conditions for more information.